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В личном кабинете можно самостоятельно отслеживать статусы заказов, а также проще делать новые заказы, используя сохранённые данные. Создать аккаунт

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The cancellation of the request

At Sheremetyevo, Domodedovo and Zhukovsky airports:

  • Less than 3 hours before flight arrival or departure – 100% cancellation fee.
  • More than 3 hours before flight arrival or departure – without charges.
  • After takeoff or landing – 100% cancellation fee.
  • No show – 100% cancellation fee.
  • BAC Domodedovo: less than 4 hours before flight arrival or departure – 100% cancellation fee.
  • Vnukovo (Vip Terminal and Terminal A): less than 5 hours before flight arrival or departure – 100% cancellation fee.

At Pulkovo, other regional and foreign airports:

  • Less than 24 hours before flight arrival or departure – 100% cancellation fee.
  • More than 24 hours before flight arrival or departure – without charges.
  • After takeoff or landing – 100% cancellation fee.
  • No show – 100% cancellation fee.
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