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VIP service in London

VIP-lounge in London

In London, there are 4 major airports operating around the clock and serving tens of thousands of passengers per day. London's most popular airports are Heathrow and Gatwick. Airports are located at different ends and outskirts of the city. Heathrow and Gatwick serve long-distance, European and domestic flights.

On our official website you can find information about Meet & assist service at Heathrow and Gatwick airports and place an order.

Cost of VIP service at Heathrow airport

Heathrow Airport
Meet & assist
Group of 1-2 adult passengers
205 £
+ next adult — 50 £/human
urso
Urgency:
+ £ 40 to order
Weekends and holidays: + 50% to the order
Porter service
55 £ up to 5 bags
urso Urgency: Without an allowance for urgency and weekends/holidays
Children under 1 year - free of charge. Children from 1 year to 3 years 25 £/girl are considered as
full group.
Children older than 3 years are served according to the adult tariff.
Gatwick Airport

Meet & assist

Group of 1-2 adult passengers
195 £
+ next adult — 50 £/human
urso
Urgency:
+ £ 40 to order
Weekends and holidays: + 50% to the order
Porter service
195 £ for all luggage
urso Urgency: Without an allowance for urgency and weekends/holidays
Children under 1 year - free of charge. Children from 1 year to 3 years 25 £/girl are considered as
full group.
Children older than 3 years are served according to the adult tariff.

Payment

A 2% bank card fee will be applied to all bookings paid by bank card.

Terms of change and cancellation

Please note that any changes made to bookings must be made outside of 48 hours of the service time, any changes made inside of 48 hours will be considered a cancellation and full charges will apply.

Booking cancelled within 48 hours of the service time will be full charged.
Booking cancelled over 48 hours – free of charge.
No show: 100%

urso Urgency

Booking made within 48 hours.

Meet & Assist procedures

Arrival

  • Meeting the passengers by dedicated agent with name-sign at their gate.
  • Escort through immigration, baggage reclaim and customs.
  • Escort to the exit

Departure

  • Meeting the passengers at their vehicle
  • Assistance during check-in
  • Escort through security checks
  • Escort to the aircraft / gate

Photos of the VIP service in London

VIP service at the Gatwick airport VIP service at the Gatwick airport VIP service at the Gatwick airport VIP service at the Heathrow airport VIP service at the Heathrow airport VIP service at the Heathrow airport VIP service at the Heathrow airport
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